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This simple, but, very effective, system increases associates productivity, guest satisfaction and allows you to capture and maximize revenues at peak periods.


Pronto system allows the guest to press-for-service and the waiting associate, assigned to the station, knows exactly where to go and, depending on your brand standards, knows exactly how long they have to reach the guest.


Peak periods are usually when service becomes slower and guests become frustrated. Whether they are looking for another drink, order food or simply looking for the check, trying to catch an associates attention, as they hurry from one end to another, usually focusing on the task at hand, not noticing other guests looking for attention can, and does, lead to guest complaints


However, it is precisely at peak periods, when demand is high, that you can actually capture and maximize revenues by increasing efficiency and productivity, attending to guests requests promptly and turning over tables more quickly.

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