This simple, but, very effective, system increases associates productivity, guest satisfaction and allows you to capture and maximize revenues at peak periods.
Guest service just got a whole lot smarter! The system will help you build your reputation on social media!
The biggest annoyance that hotel guests stated in a recent online travel agents report was "inattentive associates“ and “slow service”
In a world where everyone's a critic, where guests can instantly post good or bad reviews, make controlling of your reputation is a priority.
User generated content (UGC) such as reviews, have a major impact on guests purchase decision. So, ensuring positive feedback from satisfied guests should be a priority for hotels and pronto assists in speeding up service for guests, particularly in locations that are usually challenging areas, such as the pool, lobby and all-day dining areas.
Do you have any questions? Feel Free to ask us anything!